Need A Ride? Call Brantford Lift.

Book a ride at 519-752-4444

Brantford Lift

Welcome to the Brantford Lift website.

To book a ride, please call 519-752-4444

Eligibility Form (PDF) » Get Acrobat Reader »

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Fares & Prices

All fees are correct as of April 1, 2016. Cash Fare payable with exact change. No bills or pennies are accepted. Drivers do not carry change.

B-Cards

B-Card orders can be placed directly with dispatchers.

The B-Card is an interactive smart card and is part of our new on-board fare collection system that Brantford Transit launched in December 2007. The B-Card is the same size as a debit or credit card. Drivers of Brantford Lift will have portable hand handle readers, customers simply hold the card over the tag zone to pay the fare. The portable reader recognizes what type of fare or pass is on the card and approves or denies the ride, electronically, in about a second.

Once you buy your first B-Card, you keep using the same card, week after week, month after month. Value is added to the card by either Brantford Transit staff located at the Customer Service Kiosk at the downtown terminal (64 Darling Street, phone 519-756-5011), or your Brantford Lift driver will be able to reload your B-Card. The value that you wish to purchase will be added to your card at that time.

The new B-Card works by “passing” it over the B-Card tag zone area on the new fareboxes, that says “touch here”, in order for the tag zone reader to recognize your card.

There are three types of B-Cards used by Brantford Lift:

Disposable B-Cards

A disposable B-Card (can be filled with 2-10 rides): $2.90 per ride, Child at $1.70 per ride

Multi-Value Refillable B-Cards

A multi-value refillable B-Card requires a one-time $5.75 admin fee. A charge of $5.75 for replacement of lost or damaged cards.)

Prices for Multi-Value Refillable B-Cards
Number of Rides Regular Price Child Price
10 Ride B-Card $24.50 $17.50
20 Ride B-Card $49.00 $35.00
30 Ride B-Card $73.50 $52.50
40 Ride B-Card $98.00 $70.00

31 Day B-Cards

A 31 Day B-Card provide a cardholder with unlimited rides for 31 days from first day used, days are count even if pass is not used. Passes require a one-time $5.75 administration fee. A charge of $5.75 applies for the replacement of lost or damaged cards.

One Day Passes

How To Book A Ride With Brantford Lift

Please have the following information available:
  1. The date you require transportation
  2. Your exact pick-up address
  3. Your exact drop-off address
  4. The time you want to arrive at your destination
  5. The time you want to return
  6. Whether you will be accompanied by an attendant or companion
  7. What mobility device (if any) will be used.
Note on Timing: Please be ready 15 minutes before your scheduled pick-up time. Also, be prepared to wait 15 minutes past your pick-up time. This flexibility allows us to accommodate as many riders as possible.

To book a ride with Brantford Lift, please adhere to these guidelines:

  1. Trips CAN be booked up to 30 days in advance but must be booked by 9:30pm the day before. All requests are subject to availability. Requests for same day service will be looked at, however not guaranteed. We encourage trips to be planned for our off peak hours of 10:00am-2:00pm and after 4:00pm
  2. Rides for Saturday, Sunday and Monday should be booked by Friday at 9:30pm
Please note:

We encourage clients to book return trips at the same time as booking outgoing trips. This allows us the ability to plan trips efficiently, providing better service for our clients.

A “no show” is a passenger who is not at the scheduled pick up location at the scheduled time. If your are a “no show”, your return trip will be automatically cancelled. If we experience a high number of “no shows” or “cancelations at the door” service maybe denied for a period of time.

Hours of Operation

Hours:
  • 6:00 am – *12:30 am, Monday to Saturday
  • 8:00 am – 8:00 pm, Sunday
Dispatch Office Hours:
  • 7:00 am – 9:30 pm, Monday to Friday
  • 8:00 am – 6:00 pm, Saturdays
  • 8:00 am – 1:00 pm, Sundays
Click to view the 2016 Brantford Lift and Brantford Transit Yearly Holiday Schedule.

(PDF, 38 KB, opens in a new browser window). This document is in Adobe PDF format and will require the Adobe PDF Reader Plugin.
Contact Elisabeth van der Made at 519-752-4444 ext. 5894 or by email to request these materials in an accessible format.

Please Note: Holiday Schedule service is subject to change without notice. *Last ride must be booked by 12:00 midnight.

Questions & Concerns

For additional questions or concerns please do not hesitate to contact Brantford Lift directly at: 519-752-4444 or Click to send us an email (brantfordlift@brantford.ca)

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